Pellet Stove FAQ
Q: Can I just return my stove to the store I bought it from is there is an issue?
A: No. Your stove comes with a one year warranty on parts and we can help you identify part issue or determine if you need to call a certified professional to identify the issue. The store will not be able to help you in this regard.
Q: Where should I place my stove?
A: For maximum enjoyment and heating effectiveness, a major living area where the family spends leisure hours and which provides heat flow to other areas is usually a strongly preferred location for the stove. The pellet heating professional considers the following factors when determining whether installation requirements can be met in the homeowner's preferred location:
Venting.
May be limited by factors like obstructions above for vertical venting through the ceiling and roof, or by the distance to an outside wall for horizontal venting. Outside air for combustion, if needed. Must be drawn from an approved location.
Space requirements.
Must meet minimum clearances between the stove and combustibles. More space than the minimum required may be desirable to provide room for convenient operation and service. Electrical requirements. Proximity to a properly wired outlet.
Q: What are my choices for floor protection?
A:The floor must be protected PLEASE SEE MANUAL FOR THIS. The minimum size of the non-combustible floor protector is clearly specified in installation instructions. The choice of suitable material usually requires professional assistance.
IF YOU ARE UNSURE AFTER READING THE MANUAL PLEASE USE A WETT CERTIFIED INSTALLER TO HELP YOU.
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