Featured Articles
Introducing the New Paramount Logo!
We are excited to unveil the all-new Paramount logo, igniting a new era of warmth and comfort for both outdoor and indoor spaces. As a symbol of our unwavering dedication to innovation and customer satisfaction, this refreshed logo captures the essence of modernity and reliability.
What kind of patio furniture is best for you?
Spring is here, and it’s nearly time to begin setting up your backyard and patio for the sunny summer season. If you plan to spend time outdoors this year, having the right patio furniture can make all the difference.
Top 7 Reasons Electric Fireplaces Are Gaining Favour Over Gas and Wood
Residential home developers are going green! We see municipalities around the country implementing laws and restrictions on wood burning and gas fireplaces in favor of more eco-friendly electric fireplaces.
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Introducing the New Paramount Logo!
We are excited to unveil the all-new Paramount logo, igniting a new era of warmth and comfort for both outdoor and indoor spaces. As a symbol of our unwavering dedication to innovation and customer satisfaction, this refreshed logo captures the essence of modernity and reliability.
PH-F122 Venturi Spiral Patio Heater
Some manuals may indicate a black rubber gasket for
What kind of patio furniture is best for you?
Spring is here, and it’s nearly time to begin setting up your backyard and patio for the sunny summer season. If you plan to spend time outdoors this year, having the right patio furniture can make all the difference.
What to do when no gas is getting into the propane patio heater burner
The new regulators on patio heaters have a safety mechanism to prevent a mass push of gas flow. If it senses too much pressure, it will automatically turn off. This can occur when changing tanks or during the initial start up of a new heater.
Top 7 Reasons Electric Fireplaces Are Gaining Favour Over Gas and Wood
Residential home developers are going green! We see municipalities around the country implementing laws and restrictions on wood burning and gas fireplaces in favor of more eco-friendly electric fireplaces.
How To Start a Planter or Container Garden
These days, anyone can have a garden at home. It doesn’t matter if you live in a detached house with a yard or an apartment with only a patio as your outdoor space, planter boxes and outdoor containers make an excellent garden for your home.
Choosing the Best Electric Fireplace for your Family
Are you looking for a new, cost-effective way to add supplemental heat to your home this winter? Electric fireplaces can be an excellent, clean alternative to wood-burning or other home heating solutions because they:
How to Choose a Patio Heater
Extend your evenings on the patio with the right patio heater keeping you warm. Choosing the right one will provide you with the right amount of heat for your space and needs, so you don’t overheat or freeze!
Infrared Heater Reset Tilt Switch
If your unit has been moved or fallen over this will sometimes trigger the safety tilt switch.
Premium Electric Fireplace Flame Freezing
If your Premium wall mount electric fireplace's flame is frozen or rotating intermittently the unit will have to be opened up and checked to see if anything is blocking the flame rotary drum.
Mirage Electric Fireplace Installation Video
Need help installing your Mirage Electric Fireplace? Follow this link to watch both the surface mount and recessed installation video to assist you.
Propane Patio Heaters Are Not Convertible to Natural Gas
Paramount propane patio heaters are passed with CSA approval for use with only propane. There are conversion kits available in the market (we do not carry) to switch them over to natural gas but we do not recommend using them as they will void your warranty.
Venturi Flame Heater Not Igniting or Staying Lit
If your flame heater is not igniting please check inside the tank housing to confirm the ignition wire has not come loose during transit.
Infrared Heater Thermostat Replacement
If your infrared heater (IR) is turning itself off after only being on for a brief period you may need to replace the thermostat. This should only be done after the tilt switch is checked. (Located in black box on the head) Please shake the unit to make sure the ball is in the correct position as it could be dislodged during shipping.
Propane Patio Heater Thermocouple
If your patio heater is failing to stay lit it could be that the thermocouple needs to be adjusted or replaced. Please find the below Youtube videos on opening up the heater head and replacing the thermocouple. Before replacing you can try spraying with compressed air the tubes once the head is open as spiders can build nests inside stopping the flow of gas. You can also check the thermocouple valve to make sure it isn't loose or too tight while also verifying the thermocouple wire connection. (Disconnect and reconnect the wire)
Premium Electric Fireplace Touch Screen
Your touch controls may not be working because the front glass touch screen is not aligned to the button coils correctly. To check if the button coils are working please take off the front glass and touch all the coils with your finger. If they don't respond then the touch circuit board will need to be replaced.
Venturi Flame Igniting Issue
If the flame of your Venturi heater is not igniting please check inside the tank housing to confirm the ignition wire has not come loose during transit.
Patio Heater Fails To Stay Lit
If your patio heater is failing to stay lit it could be the thermocouple needs to be adjusted or replaced. Please find the below Youtube videos on opening up the heater head and replacing the thermocouple. Before replacing you can try spraying with compressed air the tubes once the head is open as spiders can build nests inside stopping the flow of gas. You can also check the thermocouple valve to make sure it isn't loose or too tight while also verifying the thermocouple wire connection. (Disconnect and reconnect the wire.)